LEGAL

Privacy Policy

Last updated June 02, 2026

This Privacy Notice for AverNorth LLC (doing business as AverNorth) ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you visit our website at https://avernorth.com or use the AVERNORTH platform.

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at support@avernorth.com.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, or otherwise when you contact us.

Personal information you provide includes:

  • Names
  • Email addresses
  • Usernames
  • Passwords
  • Contact or authentication data
  • Billing addresses

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Stripe. You may find their privacy notice at https://stripe.com/privacy.

Information automatically collected includes log and usage data (IP address, browser type, pages viewed) and device data (device type, operating system, browser settings). We also use cookies and similar tracking technologies for session management.

2. How Do We Process Your Information?

We process your personal information for the following reasons:

  • To facilitate account creation and authentication
  • To deliver and facilitate delivery of services to the user
  • To respond to user inquiries and offer support
  • To send administrative information to you
  • To send you marketing and promotional communications (you may opt out at any time)
  • To protect our Services from fraud and abuse
  • To evaluate and improve our Services and user experience
  • To identify usage trends
  • To comply with our legal obligations

3. When and With Whom Do We Share Your Personal Information?

We may share information in the following situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information in the future belonging to website visitors, users, and other consumers.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to gather information when you interact with our Services. Cookies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. You can set your browser to remove or reject cookies, though this may affect certain features of our Services.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law. We keep your information for as long as you have an account with us. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.

7. Do We Collect Information From Minors?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at support@avernorth.com.

8. What Are Your Privacy Rights?

You may review, change, or terminate your account at any time. To withdraw your consent or update your account information, you can log in to your account settings or contact us at support@avernorth.com.

You may opt out of marketing and promotional communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, or comply with applicable legal requirements.

9. Controls for Do-Not-Track Features

Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Do United States Residents Have Specific Privacy Rights?

If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.

To exercise these rights, please visit https://avernorth.com/contact or email us at support@avernorth.com.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We will not sell or share personal information belonging to website visitors, users, and other consumers.

11. Do We Make Updates to This Notice?

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice or by directly sending you a notification. We encourage you to review this Privacy Notice frequently.

12. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@avernorth.com.

13. How Can You Review, Update, or Delete the Data We Collect From You?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please visit: https://avernorth.com/contact.